Medicaid Returning to Normal Enrollment

Do to the COVID-19 Pandemic Medicaid has not conducted their annual Medicaid renewal process over the past 3 year.  Medicaid is now transitioning to return to normal operations, new renewal notifications will be sent based on the renewal calendar over the next 12 months, from March 2023 – February 2024. Individuals are given 30 days to complete their renewal form however, all members are allotted a 90-day reconsideration period if coverage is closed due to not completing the paperwork timely. This means that individuals may complete the renewal process up to 90 days after closure. Who can be contacted if a member has difficulties with the renewal application? A member can call Cover Virginia at 1-855-242-8282 to complete their renewal telephonically or go to to complete their renewal online. You can also reach out to your local Department of Social Services.

Return to Normal Enrollment – Frequently asked Questions

More about this process